Privacy Policy
Privacy Policy
Last updated: August 24, 2026
MDM Solutions, operating the Notch & Key brand and notchandkey.com (the "Site"), respects your privacy. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit the Site, make a purchase, contact us, or interact with our advertising.
This policy is intended to cover customers and visitors in the United States, Canada, the United Kingdom, the European Union, Australia, and other locations where we offer our services.
1. Personal Information We Collect
Depending on how you interact with us, we may collect:
- Â Contact details such as name, email address, telephone number, billing address, and shipping address;
- Â Order and transaction information;
- Â Customer-service communications;
- Â Device and network information such as IP address, browser, device type, and approximate location;
- Â Site activity such as pages viewed, products viewed, referring pages, and interactions with the Site;
- Â Marketing preferences;
- Â Information received from payment processors, Shopify, fulfillment partners, carriers, analytics providers, advertising platforms, and other service providers.
Payment card information is processed by our payment providers. We do not intentionally store complete payment-card credentials on our own servers.
2. How We Use Personal Information
We may use personal information to:
- Â Process payments and fulfill orders;
- Â Arrange shipping, delivery, returns, and refunds;
- Â Provide customer support;
- Â Detect, investigate, and prevent fraud, abuse, and security incidents;
- Â Operate, troubleshoot, and improve the Site;
- Â Measure Site and advertising performance;
- Â Personalize content or advertising where permitted;
- Â Send marketing communications where permitted and according to your preferences;
- Â Comply with legal, tax, accounting, regulatory, and enforcement obligations.
3. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, software development kits, and similar technologies to operate the Site, remember
preferences, understand Site usage, measure advertising, and support marketing activities.
Your choices may depend on your location. Where required, we provide consent or opt-out mechanisms through the Site's privacy and cookie
controls.
Browser settings may also allow you to block or delete certain cookies, although doing so may affect Site functionality.
4. Analytics and Advertising, Including Meta
We may use advertising and analytics services, including Meta technologies such as the Meta Pixel, to measure visits, understand how advertising performs, build or measure audiences, and deliver or improve advertising where permitted by law.
These technologies may collect or receive information about your browser, device, Site activity, purchases, or other interactions and may associate that information with information held by the relevant platform.
The way these activities are legally described can differ by jurisdiction and may include concepts such as targeted advertising, cross-context behavioral advertising, sharing, or similar processing.
Where applicable law gives you a right to opt out of these activities, we will provide the required mechanism through our Site or privacy controls.
5. How We Disclose Personal Information
We may disclose personal information to service providers and business partners where reasonably necessary, including:
- Â Shopify and ecommerce infrastructure providers;
- Â Payment processors;
- Â Suppliers and fulfillment providers;
- Â Shipping carriers and logistics providers;
- Â Customer-support and communication providers;
- Â Analytics and advertising providers, including Meta where enabled;
- Â Fraud-prevention and security providers;
- Â Professional advisers;
- Â Government, regulatory, or law-enforcement authorities where
  required or permitted by law.
6. Sale, Sharing, and Targeted Advertising
Privacy laws use terms such as "sell," "share," and "targeted advertising" differently.
MDM Solutions does not sell personal information for money in the ordinary meaning of the word. However, some use of advertising or analytics technologies may be treated as a "sale," "sharing," or targeted advertising under certain U.S. state privacy laws.
Where those laws apply, eligible consumers may exercise applicable opt-out rights using the privacy choices made available on the Site or by contacting us.
7. International Data Transfers
Because Notch & Key serves customers internationally and uses service providers in multiple countries, personal information may be transferred to and processed outside your country of residence.
Where required, we take steps intended to provide appropriate safeguards for international transfers under applicable data-protection law.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, dispute resolution, and legal, accounting, or tax obligations.
9. Your Privacy Rights
Depending on your location, you may have rights such as:
- Â Accessing personal information;
- Â Correcting inaccurate information;
- Â Requesting deletion;
- Â Obtaining a portable copy of certain information;
- Â Objecting to or restricting certain processing;
- Â Withdrawing consent where processing is based on consent;
- Â Opting out of certain targeted advertising, sale, or sharing
  activities where applicable;
- Â Unsubscribing from marketing communications;
- Â Appealing certain privacy-rights decisions where applicable.
These rights are subject to applicable exceptions and verificatio requirements.
10. United Kingdom and European Union
Where UK GDPR or EU GDPR applies, you may have rights including access, rectification, erasure, restriction, objection, portability, and withdrawal of consent.
You may also have the right to complain to the UK Information Commissioner's Office or the competent data-protection authority in your country.
Where required, we rely on an appropriate lawful basis for processing, such as performance of a contract, compliance with legal obligations, legitimate interests, or consent.
11. Canada
Canadian residents may have rights under applicable federal or provincial privacy legislation, including rights relating to access, correction, and withdrawal of consent, subject to legal limitations.
12. Australia
Australian residents may have rights under applicable Australian privacy legislation. Where such law applies, requests or complaints concerning personal information may be submitted using the contact information below.
13. United States
Residents of certain U.S. states may have additional privacy rights, including rights to know, access, correct, delete, obtain portability, or opt out of certain sale, sharing, or targeted advertising activities, subject to applicable thresholds, exceptions, and verification requirements.
14. Children's Privacy
The Site is not directed to children, and we do not knowingly seek to collect personal information from children in violation of applicable law.
15. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
16. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technologies, legal requirements, or services. The "Last updated" date
indicates the latest revision.
17. Contact Us
Data controller / business operator:Â
MDM Solutions
Brand: Notch & Key
2 rue Eugene Pottier
78190 Trappes
France
Email: contact@notchandkey.com